SHIPPING AND DELIVERY
Processing time: 5-12 Business days (Depend on product styles.)
=> If you want to receive your order soon, you can choose the EXPRESS SHIPPING option:
– EXPRESS SHIPPING (With Insurance): 7 – 12 days to all countries.
– FREE SHIPPING (Standard Shipping): 1-4 weeks to the USA, Canada; 2 – 6weeks to EU and International
Packing: No Gift Box
Classification: Christmas Lights
If you want to make a change or cancel your order, you have to contact us within 3 hours since the order completed. After 3 hours of making the order, unfortunately, we cannot issue you the cancellation. Please understand that you will not be refunded the shipping fee when canceling your order.
REFUNDS & RETURNS POLICY
We will be happy to refund or exchange a product to make our customers satisfied if:
- You did not receive the product within the guaranteed time (60 days not including 5-12 days processing) you can request a refund or a reshipment.
- You received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)